Delete your ProSwimCoach account

ProSwimCoach, by ProCodersPT · Last updated: 25 October 2026

You can ask at any time for your ProSwimCoach account and the associated data to be deleted.

In the app

Go to Profile → Settings → Delete account. The account and the data are deleted straight away, without going through us.

By email

1. Send an email to procoderspt@gmail.com from the email address you use to sign in to the app.
2. In the subject line write “Delete ProSwimCoach account” and, in the message, your name and your club’s name.
3. We confirm the request by email and delete the account within 30 days at most.

Subscriptions: deleting the account does not cancel a subscription made on the App Store or Google Play. Cancel it first in the subscriptions of your Apple or Google Play account, so that you are not charged any further.

You can also ask your club’s coach to remove your account: from that moment on you no longer have access to the app.

What is deleted

• The account: name, email and password.
• The profile: photo, date of birth, federation membership number and photo of the federation card.
• Training times, personal bests and competition results.
• Attendance, absences and absence or late-arrival notices.
• The messages you wrote in the club chat and your poll votes.

What may remain, and for how long

• If the club itself removes the swimmer, it can choose to keep their times in the club records. If you request deletion by email, we delete those times too.
• Technical backups of the database may contain the data for a further 30 days, until they are replaced; they are not used for anything.

To delete only some of your data without closing the account, use the same email and tell us which.